Online Injury Alerts
Injury Claims Fraud Detection, Automated
Stop exaggerated and fraudulent injury claims before they cost you. Online Injury Alerts monitors 100% of your open injury inventory from first notice of loss through closure, surfacing contradictory evidence your current process misses.
Your First Line of Defense Against Inflated Injury Claims
Proven ROI
Average return across production carriers
Avg Savings Per Alert
Loss costs saved on every alert
Injury Inventory Monitored
From FNOL through closure
P&C Carriers Trust Us
In production today
What Carriers See vs. What Carpe Sees
From first notice of loss through claim closure, Online Injury Alerts surfaces contradictory activity at every stage of the lifecycle. While carriers only see the bills arrive, Carpe Data sees everything in between.
What carriers see
The carrier sees a stream of bills arriving from providers, with no independent view of the claimant's actual activity. Severity climbs unchecked.
What Carpe sees
Online Injury Alerts runs in parallel from FNOL through closure, surfacing contradictory activity at every stage with timestamped, source-linked evidence.
Every Week Without Continuous Monitoring Means...
In excessive payments per case
Evidence-based referrals missed
Adjuster hours lost
What Online Injury Alerts Delivers
Lower Injury Severity
Monitor 100% of open injury inventory without adding headcount. Automated alerts surface contradictory evidence before reserves harden and attorneys engage. Avg ~$3,500 saved per alert.
Reduce Litigation
Stop aggressive legal tactics with evidence you can stand behind: verified claimant identity, original source links, and timestamped screenshots with a documented chain of custody.
Easy Evidence Delivery
File-ready findings where your teams already work: Verisk ClaimSearch and Guidewire with zero IT lift, plus API and SFTP for custom workflows and batch processing.
Purpose-Built for Injury Claims Professionals
Monitor every open injury claim from FNOL without adding headcount. Online Injury Alerts replaces manual web searches with a consistent, automated process. Prioritized alerts with descriptive reason codes route directly into adjuster workflows via ClaimSearch, API, or email. Alerts surface high-exposure claims before reserves are set and before attorneys engage, when the window for cost control is still open.
In the News
$500K
Recovered, single claim
Top 10 insurer recovers $500K in loss costs from a single claim using evidence-based alerts
Testimonials
What Carriers Say About Carpe
“By integrating new data elements from Carpe Data into our insurance programs for small businesses, we can better understand the challenges faced by business owners and identify options to address their commercial insurance needs.”
Sharon Fernandez · Farmers Insurance
President of Business Insurance
“Carpe Data is the latest addition to Zurich’s ongoing innovation programs focused on transforming the future of insurance…[Carpe Data] supports Zurich’s ongoing efforts to improve the claimant experience by expediting low-risk claims, and by providing new insights to help our people make informed, accurate, and timely decisions.”
Scott Clayton · Zurich Insurance Company Ltd
Head of Claims Fraud, UK
“Carpe Data has been a great partner in helping us strengthen the claims handling process…Online Injury Alerts helps [us] continue to meet our goals of increased efficiency, reduced potential fraud and improved customer experiences.”
Douglas L. Kratzer · The Hanover Insurance Group
Vice President, Claims
Common Questions About Online Injury Alerts
How does Online Injury Alerts work?+
Powered by the Claims Reasoning Engine, Carpe Data's AI designed specifically for insurance, Online Injury Alerts scans 100% of your injury inventory continuously from FNOL through closure. It identifies relevant activity across social media, news, public records, and third-party data sources. Every finding is filtered for relevance and verified by a human analyst before delivery.
Why is continuous monitoring different from a one-time investigation?+
Traditional approaches are reactive and resource-limited. Most carriers manually investigate fewer than 4% of open claims, leaving 96% without any online review. Online Injury Alerts covers the rest, surfacing contradictory activity at every stage of the lifecycle so no evidence goes undetected as circumstances evolve.
How are alerts delivered into our existing workflow?+
Alerts flow through Verisk ClaimSearch and Guidewire with zero IT lift, and connect via API or SFTP for custom workflows and batch processing. Adjusters and investigators receive prioritized alerts with descriptive reason codes routed directly to where they already work.
Is the evidence courtroom-ready?+
Yes. Every alert includes verified claimant identity, original source links, and timestamped screenshots, with a documented chain of custody from discovery through delivery. The evidence package is built to support negotiation and litigation alike.
How fast can we go live?+
Online Injury Alerts requires no IT lift to start. Integration through ClaimSearch or Guidewire is configuration only, and API or SFTP deployments are scoped to existing claim feeds. Most carriers move from contract to production alerts in weeks, not quarters.
Need a deeper dive on a single claim?
Investigative Reports
When one high-exposure claim needs human-verified, courtroom-ready evidence with a documented chain of custody, Investigative Reports go deep on a single subject.
See Online Injury Alerts on Your Book
Our injury claims team can walk you through sample alerts on your classes of business and show you what Online Injury Alerts surfaces from FNOL through closure.